Finance (City of Milpitas)
AI Summary
The City of Milpitas seeks a vendor to provide and implement an off-the-shelf, configurable online utility billing and payment portal for water utility customers. The portal will enable self-service bill viewing, account management, electronic notifications, and multi-method payment processing.
Type: supply only · Confidence: 65%
Deep Document Summary
AI summary coming soon — we haven't processed this bid's documents yet. The full text and source link below have everything you need in the meantime.
Reference: 26-211 Department: Finance Agency: City of Milpitas Portal: City of Milpitas on OpenGov Procurement Closes: 2026-08-24T19:00:00.000Z Released: 2026-07-20T07:00:00.000Z Detail:
https://procurement.opengov.com/portal/milpitas-ca/projects/263132Through this Request for Proposal (RFP), the City of Milpitas (City) is seeking a qualified vendor to provide an off-the-shelf, highly configurable online utility billing and payment portal for its water utility customers.
The self-service portal will provide City customers with an easy to use, secure, web-based platform where they can view, manage, and pay their utility bills online. After customers opt into receiving electronic notifications, the portal software will send them alerts when a new invoice is posted to their account and reminders when bills are due and past due.
Through the portal, customers will also be able to review their account information and activity and pay their bills using multiple payment methods. See the Scope of Work and additional RFP information and attachments for more details.