Refund Policy

If BidRanger isn't useful for you, we'll refund your first subscription payment within 30 days of the charge — no questions asked.

Email rory@bidrangerai.com from the address on your account within 30 days of your first charge. Include:

• Your account email
• The date of the charge (or the Paddle receipt number)

We process refunds within 3 business days. The credit usually appears on your card 5–10 business days after that, depending on your bank.

• First subscription charge. Full refund within 30 days.
• Plan changes. When you upgrade or downgrade mid-cycle, Paddle prorates immediately — you're billed (or credited) for the difference. Those proration charges are not separately refundable; the 30-day window attaches to your original first charge.
• Subsequent renewals. Monthly renewals after the first month are not refundable, but you can cancel anytime to stop future charges. Cancellations take effect at the end of your current billing period.

Cancelling stops future charges but does not refund past ones. Manage your subscription anytime at /account. Your access continues until the end of the current billing period, then stops.

Please email us before disputing a charge with your bank. Chargebacks cost us $15 in fees regardless of outcome and we'd rather just refund you. We've never declined a refund request made in good faith within the 30-day window.

Email rory@bidrangerai.com.

• 2026-09-01 — Effective date aligned with the Terms of Service and Privacy Policy; this change log added.
• 2026-06-26 — Refunds are issued through Paddle, our Merchant of Record (previously Stripe).
• 2026-05-09 — First published.

Rory Watson, doing business as BidRanger
PO Box 445, Moorcroft, WY 82721
rory@bidrangerai.com