Health - Aging and Disability Services (County of San Mateo)
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Reference: n/a Department: Health - Aging and Disability Services Agency: County of San Mateo Portal: County of San Mateo on OpenGov Procurement Closes: 2026-09-19T00:00:00.000Z Released: 2026-08-10T07:00:00.000Z Detail:
https://procurement.opengov.com/portal/smcgov/projects/282173San Mateo County Aging and Disability Services (ADS) is soliciting proposals from qualified firms to provide call center services in support of ADS operations.
The selected contractor shall provide professional, responsive, and reliable call center services for inbound and outbound communications, including after-hours, weekend, holiday, and business hour overflow coverage, as required by the County. The contractor shall ensure service continuity, accurate message intake and relay, and compliance with all applicable legal and operational requirements.